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When your vehicle is repaired by an Automotive Service Association (ASA) member-business, you can expect the following:
- An attentiveness to you, the customer. ASA members work to earn and keep your satisfaction and trust. An average of 77 percent of customers are repeat customers.
- Repairs and service backed by years of experience. The average ASA shop is 22 years old and 89 percent of ASA members are part of family-owned businesses.
- Adherence to ASA's Code of Ethics that outlines professional business practices.
- Accurate diagnosis and repairs. ASA members stay up-to-date with evolving vehicle technology by attending technical education classes.
- Access to information. By belonging to ASA, members have access to more than 30 association benefits, including the latest technical and management education, and regulatory information.
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